top of page

Privacy policy

This Privacy Policy applies to the use of this website and all associated sites, online services, email communications, advertisements, computer servers and networks linked to this website.


We highly value your privacy and make this Privacy Policy easily available throughout our website to assist you in understanding the handling of information in the course of using this website. We may change, modify, add or remove portions of this Privacy Policy at any time. Your continued use of this website following the posting of changes will mean that you accept and agree to the changes. Log Files and Cookies This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include Internet Protocol (IP) addresses, browser type, basic IP information, including Internet service provider (ISP), referring and exit pages, operating system used, date/time stamps, and clickstream data. This information does not identify individual users; we use this information solely for the administration of this website, as well as for analysis of website usage and trends.

In some of our email messages, we use a “click-through URL” linked to content on this website. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. Cookies help us help us better understand user behaviour, tells us which parts of our website people have visited, and help us measure the effectiveness of advertisements and web searches. We do not link the information we store in cookies to any personally identifiable information you have submitted while on our website. Links to Other Websites This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the Privacy Policy of every website you visit, whether or not they are linked to by our own website. Registration and Use of Personal Information Registration is not required in order to use or access this website. However, this website may make forums, contact forms, refer a friend tools, blogs, message boards or similar features available to its users. You may be required to register for these features.

If you do register, and in the process provide us with personally identifiable information (“personal information”), rest assured that any such information you provide will not be shared with any third-party organization except with your express or implied consent. We may collect the personal information we need for the purposes of providing services to our customers, including personal information needed to:

  • Open and manage an account;

  • Deliver requested products or services;

  • Provide warranties for products and services;

  • Follow up with customers regarding inquiries into products or services;

  • Follow up with customers to determine satisfaction with products and services; and

  • Meet regulatory requirements.

We normally collect personal information directly from our customers. We may collect your information from other persons with your consent or as authorized by law. We use and disclose personal information only for the purposes for which the information was collected, except as authorized by law.

Please note that if you post comments or articles to any form, forum, blog or message board on this website, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to volunteer through these channels.

We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for their email address and name. These communications may include newsletters, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications through our Contact Us Page, or by clicking on the unsubscribe link in any email we send to you.

By making an inquiry for information about any of our products, goods, or services, you are consenting that we may share your personal information with our network of third-party product distributors, wholesalers, and other authorized sellers (“Dealers”) to provide you with the requested information and/or service.

Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express or implied consent. However, by making a request, inquiry, complaint or otherwise soliciting our products, goods, or services in any way, we may refer your information to our network of Dealers who may then contact you in response on a one-time basis as permitted under Canada’s Anti-Spam Legislation. Use of Non-Personal Information We also may collect information and data that does not permit direct association with any specific individual (“non-personal information”). We may collect non-personal information and data such as your type of browser, type of computer operating system, or the referring URL that linked you to this website. We may collect, use, transfer, and disclose non-personal information for any purpose.

If we combine non-personal information with personally identifiable information, the combined information will be treated as personal information for as long as it remains combined. Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request corrections, updating, or deletion of your information by emailing us through our Contact Us page. We may decline to process requests if we are required to retain your personal information by law or for a legitimate business purpose. Children We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as reasonably possible. Integrity, Retention, and Protection of Personal Information We take precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

We render your personal information non-identifying, or destroy records containing personal information once the information is no longer needed. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website. Contact Details If you have any questions or concerns regarding this Privacy Policy, or you wish to contact us just click here
Return to the home page.

bottom of page