In some of our email messages, we use a “click-through URL” linked to content on this website. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
If you do register, and in the process provide us with personally identifiable information (“personal information”), rest assured that any such information you provide will not be shared with any third-party organization except with your express or implied consent. We may collect the personal information we need for the purposes of providing services to our customers, including personal information needed to:
Open and manage an account;
Deliver requested products or services;
Provide warranties for products and services;
Follow up with customers regarding inquiries into products or services;
Follow up with customers to determine satisfaction with products and services; and
Meet regulatory requirements.
We normally collect personal information directly from our customers. We may collect your information from other persons with your consent or as authorized by law. We use and disclose personal information only for the purposes for which the information was collected, except as authorized by law.
Please note that if you post comments or articles to any form, forum, blog or message board on this website, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to volunteer through these channels.
We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for their email address and name. These communications may include newsletters, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications through our Contact Us Page, or by clicking on the unsubscribe link in any email we send to you.
By making an inquiry for information about any of our products, goods, or services, you are consenting that we may share your personal information with our network of third-party product distributors, wholesalers, and other authorized sellers (“Dealers”) to provide you with the requested information and/or service.
Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express or implied consent. However, by making a request, inquiry, complaint or otherwise soliciting our products, goods, or services in any way, we may refer your information to our network of Dealers who may then contact you in response on a one-time basis as permitted under Canada’s Anti-Spam Legislation. Use of Non-Personal Information We also may collect information and data that does not permit direct association with any specific individual (“non-personal information”). We may collect non-personal information and data such as your type of browser, type of computer operating system, or the referring URL that linked you to this website. We may collect, use, transfer, and disclose non-personal information for any purpose.
If we combine non-personal information with personally identifiable information, the combined information will be treated as personal information for as long as it remains combined. Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request corrections, updating, or deletion of your information by emailing us through our Contact Us page. We may decline to process requests if we are required to retain your personal information by law or for a legitimate business purpose. Children We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as reasonably possible. Integrity, Retention, and Protection of Personal Information We take precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Return to the home page.